Keeping Our Home Clean And Comfortable

When your loved one is living independently, you want to know their house is clean, safe and well–maintained. This is just a basic standard of living, and at a care home, it is no different. If anything, at LuxuryCare, we hold our homes to higher standards.

Ensuring that every part of our care homes in Poole and Bournemouth is clean and well-maintained is a core value in our work. Why? This is the unrecognised key to unlocking a comfortable, warm and welcoming space for your loved one to settle into.

At LuxuryCare, we have a housekeeping and maintenance team that works alongside our care staff to make sure your loved one is happy, safe and cosy.

Visit us at one of our care homes to learn more about our housekeeping and maintenance processes. Call 01202 037373 to arrange a viewing and chat.

A Residents Bedroom at Aranlaw House
A Close Up View of A Typical Residents Bedroom at Branksome Park

Housekeeping & Cleaning

The saying a tidy desk, tidy mind goes a lot further than it implies. We are sure you have experienced different feelings when your home is messy and dirty compared to it being freshly tidied and cleaned.

Living in a care home is no different.

Each of our care homes has a housekeeping team that provides daily cleaning of bedrooms and communal areas.

Of course, your loved one’s bedroom is their personal space, so we take their preferences into account when cleaning the space.

We have incredibly high standards of cleanliness because this ensures germs don’t spread and everywhere is fresh and pleasant. You won’t find anyone running a finger over a mantlepiece and finding dust at the tip of the finger.

When you visit our home, we can introduce you to our housekeeping team and discuss the processes we use. Call us on 01202 037373 to arrange a viewing and chat.

Laundry & Linen Service

One of the most asked questions we get before loved ones move in with us is about laundry and cleaning bedding.

Our housekeeping team also does laundry for our residents in-house.

This includes:

  • Cleaning clothes and bedding
  • Drying everything
  • Ironing anything that needs it
  • Putting it all back in their room
  • Making the bed again

We have an efficient system that ensures clothes and bedding are washed regularly and returned promptly, using a label system to avoid mix-ups.

Our system ensures that your loved ones’ bed linen towels are washed and replaced frequently, but should you have specific requests on this, we are always happy to discuss and implement them in our schedule, where possible.

A Bedroom in Eagles Mount Care Home
Eagles Mount Bedroom Suite

Room & Facilities Maintenance

Just like at home, things break or stop working – it is part of life. But, it is never a problem at our care homes because we have a dedicated maintenance team on hand to sort any issues out promptly.

The team are responsible for:

  • Routine inspections to address wear and tear.
  • Quick response repairs for any issues (e.g., lighting, plumbing, heating).
  • Safety checks to maintain a secure living environment.

The maintenance team always aims to respond as quickly as possible so your loved one is comfortable and able to use all our facilities as and when they like.

If your loved one has any adjustments in their room for personal comfort, our maintenance team can also accommodate these.

Creating a Comfortable & Homely Atmosphere

We believe that the cleanliness and maintenance of our care homes underpins the homely experience your loved one has with us.

Our pristine home creates the perfect space for your loved one to thrive while receiving the necessary dementia, nursing, palliative or residential care they need.

The housekeeping team are just as passionate about your loved ones’ care as the care team is, meaning they work in the background to make sure your loved one has everything they need to enjoy our activities, days out, our gardens and home-made meals.

On top of this, the team are very conscious about doing things the way your loved one would do them at home, so we adapt what we do to your loved ones’ personal preferences.

Experience how our housekeeping team works to create a comfortable and homely atmosphere by visiting our care homes. Call us on 01202 037373 to arrange a visit.

Eagles Mount Care Home Bedroom
810 6260 Copy Scaled

Book A Viewing

We believe the best way to discover more about our housekeeping and maintenance at our care homes is to visit us.

This way, we can show you some of our processes and introduce you to the team so you can see how they fit into everyday life at LuxuryCare.

Call us on 01202 037373 to arrange a visit today.

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