Welcome to

Eagles Mount Care Home

  • Elderly & Dementia Care Home in Poole, Dorset
  • Complimentary Private GP Services
  • Home for Life Guaranteed, Regardless of Funding
  • 25 Birds Hill Road, Poole, Dorset, BH15 2QJ

Eagles Mount Care Home, our dementia and residential care home in Poole. Jacqueline Macon is the Registered Manager at Eagles Mount Care Home, bringing with her over a decade of extensive experience in the care industry. Jacqueline has a deep-rooted passion for delivering exceptional care which aligns perfectly with the company’s values.

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Eagles Mount Care Home is perfectly situated for those who would like the assurance of nearby medical facilities, only a few minutes away from Poole Hospital and local doctors’ surgeries.

Eagles Mount Care Home overlooks Poole’s picturesque harbour, while also benefiting from nearby Sandbanks Beach and all the other amenities a central Poole location has to offer.

What Eagles Mount Care homes offer

Services

Mental Health

Dementia Care

Nursing Care

Nursing Care

Residential Care

Residential Care

Palliative Care

Palliative Care

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End of Life Care

Respite Care

Respite Care

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Day Care

Care Evaluation

Personal Care Plans

Health

Private GP

Facilities

Eagles Mount Cafe

Café / Celebrations Room

Eagles Mount Bedroom Suite

Couples Rooms

One of Eagles Mount's Dining Rooms

Dining Rooms

Eagles Mount Hair Salon

Hair Salon

Summer at Eagles Mount

Landscaped Gardens

One of Eagles Mount's Communal Sitting Areas

Lounges

animal therapy in dementia care

Pets Welcome

DJI 0451 Edit Scaled

Roof Terrace

Our team is always here for you

At LuxuryCare, we understand the importance of family and the comfort it brings to your loved ones. That’s why we offer unlimited visiting hours, allowing you to visit at any time that suits you. We also welcome pets in all our homes because we believe in keeping families together, including your furry companions. Our team is always here to support you and your loved ones, ensuring a warm, caring environment where everyone feels at home.

Exceptional Residential Care

At the heart of high-quality care is a deep understanding of each individual.

Before a new resident moves in, we conduct pre-assessments, review medical records, and hold detailed conversations with both the person moving in and their family members. This allows us to create a detailed care plan that takes into account everything from daily routines to medication schedules. Our team work closely with GPs, mental health organisations, and nurses to provide comprehensive care on all levels.

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We provide a copy of each resident’s care plan summary to every staff member, and we update it if a person’s condition or needs change over time. Our top priority at LuxuryCare is the health and happiness of our residents, and we make sure to consistently monitor and evaluate our staff to make sure they’re providing the highest level of care possible.

You can also rest assured that your loved one will receive the right medical attention at the right time with our regular in-house GP appointments. These ensure your loved one’s health is monitored and any illness treated in a timely manner.

Dementia-Focused Support

Living with dementia can be a very frightening and confusing time, as people may forget large chunks of their past, have trouble speaking, or not remember how to do everyday tasks. At Eagles Mount Care Home in Poole, we understand the challenges faced by those with dementia and have designed our care home to ease these difficulties.

Our care home has a simple and easy-to-navigate layout, with bright colouring and clear signage to reduce confusion. We have also incorporated visual cues and sensory reminders throughout the home to help residents remember things more easily.

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Our highly trained dementia care staff are dedicated to providing the right support for each individual and their family members. We work closely with residents, their families, and medical personnel to create personalised care plans that cater to each person’s unique needs and preferences.

We follow the Dr Gemma Jones behavioural staging model, which ensures that those living with dementia receive the appropriate level of care and support for each stage of their condition. Our goal is to provide a safe, comfortable, and welcoming environment where people with dementia can live with dignity and respect.

Quality Nursing Care

When choosing a nursing home for your loved one, you want to make sure they’ll receive high-quality nursing care and support the second they move in – and that’s exactly what we strive to achieve.

At LuxuryCare, we provide exceptional 24-hour nursing care in multiple locations across the South. Our homes feature stunning surroundings and luxurious furnishings, with a range of services available to both residents and their families. We take pride in offering a warm, welcoming environment where residents can feel truly at home while receiving the highest standard of medical care.

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We understand that choosing a nursing home for a loved one can be difficult. To help you make an informed decision, we offer in-depth conversations when you visit our nursing homes, where you will see our rooms, facilities and care first-hand.

Our team is always available to answer any questions you may have about our nursing care services, so don’t hesitate to reach out today!

Compassionate Respite Care in Poole and Bournemouth, Dorset

LuxuryCare has been providing high-quality respite care in Poole and Bournemouth in Dorset for almost a decade. With state-of-the-art facilities and a person-centred approach, we’re able to provide your loved one with the tailored support they need to maintain their independence and enjoy a full and joyful life.

Our ongoing mission is to deliver a consistently high standard of care that not only benefits the individuals using our respite care service but their usual caretakers, too.

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Respite care refers to temporary care provided to individuals who require ongoing support due to their physical or mental health conditions. The length and frequency of respite care is flexible and can vary based on the individual’s needs.

A Person-Centered Approach To Palliative Care

Watching a loved one go through a serious illness can be devastating.

At LuxuryCare, we’re here to help families navigate the challenges of serious illness with respect, compassion, and understanding. By providing comprehensive palliative care across our care homes in Poole and Bournemouth, we aim to help the person in our care live as comfortably as possible, for as long as possible.

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Our nurse-led team supports our residents physically, emotionally, and spiritually, regardless of the stage or severity of their illness. And, where possible, we support you through any difficulties you may be facing, helping you make the most of your time together.

Discover more about our palliative care when viewing one of our care homes.

Palliative care is a type of medical care focused on improving the quality of life for people facing serious illnesses, such as cancer or heart disease. Its primary goal is to provide relief from the pain and stress that often accompany these illnesses.

Unlike end-of-life care, which is typically reserved for people with a life expectancy of six months or less, palliative care can be provided at any stage of a serious illness.

It is available alongside curative treatment and is often used in conjunction with other medical therapies to manage symptoms and improve overall quality of life.

Outstanding Day Care Services

Our elderly day care service is an extension of our commitment to providing exceptional care and is available at each of our care homes. Our flexible daycare programme is designed for individuals who seek social interaction, engaging activities, and professional care during the day but prefer the comfort of their own home at night.

Your loved one will enjoy a vibrant atmosphere with a wide range of activities tailored to their interests and abilities. From therapeutic exercises to creative arts, our activities are structured to promote mental and physical well-being. Nutritious meals and snacks are included, prepared with dietary needs in mind.

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Through our daycare services, we want to enrich lives and build a community where everyone feels valued and connected. Our hourly rate is just £19.95, and our daily rate is £145 from 9:00 am to 6:00 pm.

Get in touch today to learn more about how our day care service can benefit you or your loved ones or to book a visit to one of our homes.

Stunning locations

At the heart of high-quality care is a deep understanding of each individual.

Before a new resident moves in, we conduct pre-assessments, review medical records, and hold detailed conversations with both the person moving in and their family members. This allows us to create a detailed care plan that takes into account everything from daily routines to medication schedules. Our team work closely with GPs, mental health organisations, and nurses to provide comprehensive care on all levels.

Read More

We provide a copy of each resident’s care plan summary to every staff member, and we update it if a person’s condition or needs change over time. Our top priority at LuxuryCare is the health and happiness of our residents, and we make sure to consistently monitor and evaluate our staff to make sure they’re providing the highest level of care possible.

You can also rest assured that your loved one will receive the right medical attention at the right time with our regular in-house GP appointments. These ensure your loved one’s health is monitored and any illness treated in a timely manner.

Where To Start

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We will Call

Time spent chatting through your situation and needs

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Have A Taster Day

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Let us help you on this journey

Start A Care Enquiry

Are You Looking For A Care Home or Nursing Home in Poole? Give Eagles Mount Care Home a call on 01202 149290 or fill out the form below and we will be in touch.

    Jacqueline Macon

    Jacqueline Macon

    Job Title: Home Manager at Eagles Mount Care Home in Poole

    Jacqueline Macon is the Registered Manager at Eagles Mount Care Home, bringing with her over a decade of extensive experience in the care industry. Jacqueline has a deep-rooted passion for delivering exceptional care which aligns perfectly with the company’s values. Throughout her career, she has consistently demonstrated a commitment to excellence, ensuring the highest standards of care and support for residents. Jacqueline’s wealth of knowledge and proven leadership skills make her a valuable asset to Eagles Mount Care Home, where she is dedicated to fostering a warm, safe, and enriching environment for both residents and staff.

    Carla Downes Deputy Manager

    Carla Downes

    Deputy Manager
    Madhan Manjunath Deputy Manager

    Madhan Manjunath

    Deputy Manager
    Mohan Prabhu Deputy Manager

    Mohan Prabhu

    Deputy Manager
    Dee Costumer Relations Coodinator

    Dee

    Customer Relations Coordinator
    Sally Lowry

    Sally Lowry

    Care Coordinator
    Alison Williams

    Alison Williams

    Wellbeing Team Leader
    Naomi Francis Administrator

    Naomi Francis

    Administrator
    Mark Parkin Head Chef

    Mark Parkin

    Head Chef

    Let us guide you through this journey with LuxuryCare expertise

    With over 25 years of expertise, LuxuryCare is proud to offer exceptional care and support at Eagles Mount Care Home in Poole, Dorset. We understand that choosing a care home can be an emotional and challenging journey for you and your family, which is why our experienced and compassionate team is here to guide you every step of the way. From the initial enquiry to settling your loved one into their new home, we’re dedicated to providing personalised care and reassurance throughout the entire process. At Eagles Mount, we don’t just offer care in Poole – we offer peace of mind, ensuring your family member feels valued, supported, and truly at home.

    Premium Support

    • Residential Care Home for Life
    • Pet-Friendly Icon Keep your furry friends with you – pets welcome in all our care homes
    • Health Private GP - no extra fees
    • Hand Heart Chaplain – no extra fees
    • Mental Health Wellbeing support - no extra fees
    • Care Plan Involvement Training to Families – no extra fees

    Core Services Include

    • All meals & snacks
    • Drinks inclusive of alcohol
    • Weekly programme of activities
    • Your care
    • Wi-Fi for residents & guests
    • All toiletries
    • All housekeeping, laundry & maintenance
    • TV in every room

    Weekly Fees

    Show

    Starting fee £1,300.00

    Residential Care £1,300.00

    Dementia Care £1,300.00

    Nursing Care £1,300.00

    Respite Care £1,300.00

    Our Fees are tailored to your loved ones needs.

    What makes LuxuryCare different is we only charge for the services your loved one needs.

    One fee does not fit all we believe that each individual have different needs.

    Short term stay – Please note that short term respite stays are usually for a minimum of 4 weeks.

    If you have any more questions about funding or need further advice take a look at our help and advice section or speak to a member of our team on 01202 149290.

    *Please note that fees are for guidance and are subject to assessment of care needs. please contact us for more information. Our fees excludes the following the cost of non NHS transport & escorts to routine & planned appointments, personal newspapers and magazines, admission fees for activities and outings, private Sky connection, additional therapies and hair treatments, insurance for personal items.

    FAQs For Eagles Mount Care Home in Poole

    Yes, Eagles Mount is a dementia care home in Poole, specialising in providing personalised care for residents with dementia.

    Our staff are trained in dementia-specific care to ensure residents feel safe and supported.

    The home is designed with dementia-friendly features, including clear signage, calming décor, and secure outdoor spaces.

    Eagles Mount is not classified as a nursing care home but focuses on residential and dementia care.

    While we provide professional medical support, nursing care services may require consultation with our alternative care homes in Poole.

    Our team works closely with local healthcare providers to address residents’ medical needs when necessary.

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